Planning your business water enquiry
Discuss your water and wastewater arrangements with a clear picture of the premises involved and the reason for your enquiry. The available route depends on the location and existing arrangement.
Useful points to consider
- Identify the premises and current retailer if known.
- Explain whether you are moving, opening premises or reviewing an existing account.
- Check charges, service scope and who handles account support.
Common questions
What should I prepare?
Identify the premises and current retailer if known.
Can I discuss an existing arrangement?
Yes. Explain what you currently use and what you would like to review. Check the current contract before making changes.
What happens next?
Contact our team to discuss what you need. Before you agree anything, check the provider, service scope, full charges, contract duration and support arrangements.

