Planning your online payments enquiry
Plan online payments around your website or platform and the customer checkout experience. Establish the responsibilities of the platform, payment provider and business.
Useful points to consider
- Identify the platform and types of transactions.
- Discuss integration, settlement, refunds and reporting.
- Check charges, support and relevant payment-security requirements.
Common questions
What should I prepare?
Identify the platform and types of transactions.
Can I discuss an existing arrangement?
Yes. Explain what you currently use and what you would like to review. Check the current contract before making changes.
What happens next?
Contact our team to discuss what you need. Before you agree anything, check the provider, service scope, full charges, contract duration and support arrangements.

