For help with an existing service, start with the contact details on your provider’s bill or contract. Tell them which account or premises is affected and what has happened.
Need help finding the right route?
Contact Invictus Utilities with the service name, provider and a short description of your query. Avoid sending sensitive account documents with your first message.
Talk to Invictus Utilities
Tell us which business service you need and what you would like help with.
info@invictus-utilities.co.uk
Please do not include passwords, payment details or private documents in your first message.
Urgent service problems
Use your provider’s emergency or fault-reporting route for urgent supply or service problems. An email enquiry is not an emergency reporting service.
Complaints
Explain what happened, the service involved and the outcome you are seeking. We will clarify whether the matter relates to Invictus Utilities or needs to be raised with the organisation providing your service.