Working draft for legal/compliance review before publication.
These terms explain how you may use the Invictus Utilities website. They are separate from any terms that apply to a quote, contract or service.
About us
This website is operated for Invictus Utilities, a trading style of Invictus at Home Ltd.
Using the website
You may use the website for lawful business purposes. Please do not misuse the website, attempt to gain unauthorised access, interfere with its operation, upload malicious material, scrape restricted areas or use content in a way that infringes another person’s rights.
Information on the website
We work to keep information useful and up to date, but general website and Knowledge Centre information is not a substitute for advice tailored to your circumstances. Regulatory and market information can change. Where a decision depends on current rules or provider terms, the relevant current information will apply.
Quotes and services
Using a calculator, enquiry form or quote journey does not by itself create a contract. We will make clear when information is being passed to a supplier, specialist business or partner and when separate terms apply.
Third-party services and links
Some journeys continue with another organisation. Their website, service and terms may be separate from ours. A link does not mean Invictus controls that organisation’s website.
Accounts and security
If you use a secure account, keep your sign-in details safe and tell us if you believe someone has gained unauthorised access. We may suspend access where reasonably necessary to protect customers or the platform.
Intellectual property
Unless stated otherwise, website content, design and branding belong to Invictus at Home Ltd or are used with permission. You may use the website for normal business evaluation and service use, but may not reproduce substantial content commercially without permission.
Availability
We aim to keep the website available and accessible, but we cannot promise uninterrupted availability. We may change, suspend or withdraw features where necessary for maintenance, security, compliance or service changes.
Liability
Nothing in these terms excludes liability that cannot lawfully be excluded. Any further limitations must be reviewed and approved before this draft is published.
Changes
The current approved version and effective date will be displayed. Material changes are controlled through the Policy & Document Manager.